
What it is
Customs clearance is the process that turns an arriving shipment into legally imported goods. It runs on classification, valuation and documentation, and an error in any of the three delays the cargo and adds cost.
What is included
- Tariff classification with justification
- Document review before filing
- Import declaration and follow-up
- Duty and tax calculation in advance
- Release and inland delivery arrangement
How it works
Tariff classification
We classify the goods under the correct tariff heading, which determines duty rate, tax treatment and whether a licence is required.
Document check
We verify invoice, packing list, bill of lading and certificates of origin against each other before the declaration is filed.
Declaration and assessment
We file the import declaration, follow the inspection channel it is assigned and answer any query raised.
Release and delivery
We settle duties and charges, obtain release and arrange delivery to the final address.
Frequent questions
What delays a shipment most often?
A mismatch between documents: a weight, a quantity or a description that differs between invoice and packing list. It is avoidable and it is the most common cause.
Can duties be estimated before shipping?
Yes, and they should be. Once the classification is settled, the duty and tax can be calculated before the goods leave, so there are no surprises on arrival.
What happens if goods are physically inspected?
The container is opened and the contents checked against the declaration. If everything matches it adds days, not problems. If it does not match, it becomes a formal process.
Related
Your team here
Commercial representation
Prospecting, presentation and order follow-through in the territory, under a written representation agreement.

Suppliers, verified
Import sourcing
Finding and qualifying suppliers abroad against a written specification, with sample approval.

What the system says is on the shelf
Warehousing and stock control
Receiving inspection, recorded locations and cycle counting, with stock reported on an agreed cycle.
